Frequently Asked Questions
Can I book an appointment?
Yes, we offer an initial free consultation… so if you are just in the early stages of planning, looking for ideas and inspiration, require further information on a particular product, or would like to discuss your requirements in more detail… we’d be delighted to meet you.
How much do you charge for your products and services?
We don’t actually publish a price list of individual items for hire, but once you have decided on your requirements we will then provide you with a personal detailed quotation.
Do you offer packages or discounts?
We don’t have any set packages as every wedding and event is different, however we can create your own individual styling package with generous savings compared to hiring our products individually.
Extra incentives are also available when booking in conjunction with the services of our entertainment company Chrysalis Discos.
DO YOU CHARGE EXTRA FOR DELIVERY?
No, all our pricing is fully inclusive.
Are you insured?
Yes we carry Public Liability Insurance and all our electrical items hold a current electrical safety certificate.
What if you haven’t been to our chosen venue before?
We always arrange a site visit to any new venues we are unfamiliar with.
How long will it take to set up?
This will vary depending on products booked. We can provide approximate timings at the booking stage with exact timings being confirmed nearer your date.
What are your payment terms?
An initial deposit is required to confirm your booking, with the final balance payable approximately 4 weeks prior to your event.
In order to help with your budgeting we can accept payment by instalments at no extra cost to yourself and details are available upon request.